Case Study · Philippines · 2026

Hiring Now, Abroad: How Filipino workers are recruited online — and how the scam pipeline hides in plain sight

An investigation into overseas-job recruitment posts targeting Filipino workers on Facebook, the language used to attract them, and the coordinated account networks behind the postings.

In collaboration with Migrasia (keyword design and migrant-worker domain expertise)

A note on names and on what the patterns mean. This report names accounts, agencies, and pages so that findings can be verified at source. Naming an actor here is not an allegation of wrongdoing. The patterns documented in this report — stating a DMW licence number, using Google Forms, sharing a phone number across pages, posting urgent hiring notices, repeating templated copy — are also standard practice in the legitimate Philippine overseas-recruitment market. They are how a licensed agency operating within the DMW system normally does its work. The report's point is structural: because the same practices are used on both sides of the line, surface signals are not enough to tell licensed actors from deceptive ones. Verifying any agency requires deeper checks — a current DMW licence record, a verified job order, an OEC — against the official DMW registry at dmw.gov.ph.

01The recruitment market in one window

Over four months on Facebook, a Filipino looking for work abroad would have scrolled past thousands of job posts: factory lines in Taiwan, dairy farms in New Zealand, hotels in the Gulf, caregiving in Europe, construction in Australia. Many are exactly what they appear to be — licensed agencies advertising real vacancies. But a segment amongst these are not. The difficulty, for the worker and for anyone trying to police the space, is that on the surface the two look almost identical. Both post in the same upbeat register, both promise a better life abroad, and both increasingly claim to be "legit" and DMW-licensed.

This case study collects that conversation and reads it as a single ecosystem. It draws on 759 relevant posts published between 31 December 2025 and 27 April 2026 by 383 distinct accounts and pages. Roughly 231 are active recruitment posts; another 254 are something else entirely — warnings, news reports, and government advisories about recruitment fraud, circulating in the very same feeds. That the warnings travel alongside the offers is the first finding of this report: the danger is well known, and it is being actively fought, inside the same space where the recruiting happens.

The destinations advertised cluster around a handful of corridors. New Zealand (most often as a "study-then-work" pathway) and the Gulf states are the largest, followed by Taiwan (most often for jobs in manufacturing), Finland, Germany, and the rest of Europe. A distinct and smaller set points east — to Cambodia, Thailand, and Myanmar — and it is this set, as Section 04 shows, that overlaps most closely with the language of online-scam recruitment.

759
Relevant posts
383
Accounts & pages
231
Active recruitment posts
254
Warnings & advisories

How we collected this, and why this way

Identifying scam recruiters by name is hard. Agencies and pages can block or evade the civil-society organisations that monitor them, and outright fraudulent accounts appear and disappear. So rather than start from a list of suspected actors, we started from language. Working with Migrasia, an organisation that works directly with migrant workers and has documented how recruiters speak to lure them, we assembled a set of search phrases drawn from real recruitment and scam posts — then collected every Facebook post matching them and worked backwards to the accounts.

The phrase set spans the full spectrum of the market, not only its criminal end. It includes ordinary corridor terms (ofw jobs, ofw hiring, work abroad no fees, working in europe), the vague-lure vocabulary that crosses both legitimate and fraudulent posts (easy job, high salary, no experience required, hiring now border area), and the specific terminology of the online-scam economy in Southeast Asia (csr cambodia, customer service thailand, csr phuket, chat support job myanmar, spammer job, crypto trading job, work in scam free zone, no scam company, high commission csr, telegram hiring csr). The full list is reproduced below.

Search phrases used to collect the dataset (designed with Migrasia)

csr cambodia · csr thailand · csr myanmar · customer service cambodia · customer service thailand · customer service myanmar · customer service · csr online · customer service online · recruit csr · recruit csr cambodia · working in cambodia · working in europe · working in thailand · working in myanmar · csr phuket · customer service phuket · international clients csr · work abroad no fees · hiring now border area · chat support job cambodia · chat support job myanmar · chat support job thailand · no scam company job · easy job · high salary · no experience required csr · looking for spammer · spammer cambodia · spammer job · crypto trading job · online crypto job · telegram hiring csr · telegram jobs · work in scam free zone · no scam company · high commission csr · ofw jobs · ofw hiring · ofw csr job

Two consequences follow from this method. Because the net is cast by language, the catch includes legitimate agencies whose posts happen to use lure-adjacent phrasing — which is why naming is handled carefully. And because some of the most telling phrases ("scam-free zone," "no scam company," "CSR in Cambodia") are themselves the vocabulary of the scam trade, the same keyword set surfaces both the recruiters and the enforcement agencies and journalists describing them. We separate those two streams throughout.

Keyword collection is a first stop, not a verdict. It maps the market and surfaces who is in it, what they say, and who they coordinate with. It cannot establish whether any individual actor is currently licensed, which job orders are real, or whether deployments end at the destinations posts describe. Those answers come from the verification work that follows: matching every stated DMW licence number against the official registry on the day of checking, confirming OEC processing, and — as the worked example in Section 06 shows — watching for licences that have lapsed even on otherwise legitimate-looking pages.

Facebook was chosen deliberately. Across the migration corridors of Asia, it is the dominant platform for overseas-job recruitment aimed at workers — and, correspondingly, the dominant platform for recruitment fraud.

02What the data shows at a glance

Before the narrative, four high-level observations frame what follows. Each of these is a feature of how the legitimate Philippine recruitment market operates — and, for that reason, also of the cover under which deceptive actors are able to operate alongside it.

It is a phone-and-form economy. Of the recruitment posts, 141 expose a direct phone number and 70 push applicants to an external form or shortened link — most commonly a Google Form. WhatsApp appears in 21. This is the ordinary contact infrastructure of Philippine recruitment: agencies publish numbers and route applications through forms by design. Despite "Telegram hiring" being one of our search phrases, no post in the set shared an actual Telegram handle — the word appears only in generic "contact us via…" phrasing and in scam-warning articles. Once communication moves into these private channels, independent verification becomes more difficult for applicants — particularly where deceptive actors imitate the same channels that legitimate recruitment uses.

Credentials and assurances are on display, but they cannot be read alone. 183 posts state a DMW or POEA licence number outright, and far more carry the "no placement fee" disclosure that licensed agencies are required to make. Both are correct practice for a legitimate agency. The 'no fee' claim is also less informative than it sounds: because placement fees are prohibited for most lower-skill sectors and for migrant domestic workers, agencies operating within the system sometimes recoup costs through alternative charges — training, medical, documentation, or 'processing' fees — that fall outside the placement-fee definition. The structural difficulty is that the DMW itself warns that deceptive actors copy licence numbers, agency names, and "no fees" language wholesale; in this dataset the same credential-and-assurance template appears across the field. A licence number printed on a post is therefore the starting point for a verification, not the end of one — it has to be matched against the current DMW registry to mean anything.

The postings are coordinated, not scattered. 34 contact identifiers — phone numbers and email addresses — are shared across two or more differently-named accounts, forming 14 distinct networks. A further 27 clusters of near-identical post text span multiple accounts. The shape of the market, mapped in Section 05, is agencies plus amplifier pages, branch networks, and recruiter satellites. For a licensed agency this is normal multi-page marketing; the same techniques also scale fraudulent reach. The pattern reveals the market's real structure but does not, by itself, assign intent.

A separate, more dangerous strand runs alongside it. A quarter of the collected posts are not job offers but accounts of what happens when recruitment leaves the formal system altogether: airport interdictions, arrests for illegal recruitment, repatriations of trafficking victims. They name destinations — Cambodia, Myanmar, Thailand — and the cover role — "customer service representative" — that recur in a distinct strand of the recruitment posts. As Section 04 sets out, this strand is operationally different from ordinary DMW-regulated overseas employment, and the report treats it accordingly.

03The actors

The accounts carrying this conversation are not interchangeable. They fall into recognisable types, and naming the types makes the rest of the report legible. What follows is the cast in outline.

Licensed recruitment agencies. The bulk of the recruiters. Pages such as IPAMS, Staffhouse International, Magsaysay Global Services, 1st Dynamic Personnel Resources, and UNO Overseas Placement post structured vacancies, state DMW licence numbers, and carry the "no placement fee" disclosure required of them. Their presence here reflects the keyword net, not suspicion.

Visa and study-abroad consultancies. Multi-branch operations such as Ideal Visa Consultancy, marketing "study then work" pathways to New Zealand and Europe to applicants with no overseas experience.

Amplifier pages. Generically-named pages — Health Care Jobs, Taiwan Job Hiring, Jobs Abroad — that repost a named agency's exact text and contact numbers, multiplying its reach under a different banner.

Personal recruiter accounts. Individual profiles such as Skilled Pinoy and Jimmy Vlogs that mirror an agency's postings, extending them into personal networks and surviving page takedowns.

Jobseekers. Workers themselves, posting from inside the region — from Bangkok, from Cambodia — looking for the next placement. Their posts are where the demand side, and the vulnerability, are visible.

Enforcement and awareness voices. Government and media accounts — IACAT, the DMW regional offices, the NBI, and news outlets — documenting interdictions and arrests and warning the public.

04How the recruitment works

Two different things are visible in this dataset, and it is worth separating them before describing either. Most of what the keyword net catches is ordinary overseas labour recruitment — the DMW-regulated process by which Filipino workers are deployed abroad through licensed agencies. A second, smaller strand looks superficially similar but operates outside that system entirely. The patterns that follow describe the first; the section at the end of this part describes the second.

The formal process behind a legitimate hire

Before reading the funnel stages, the regulatory frame is worth stating, because it is what "legitimate recruitment" actually consists of in the Philippines. A worker hired abroad through the legal system passes through a sequence of formal steps: the agency holds a current DMW licence and a verified job order for the destination employer; the worker signs a standard employment contract; for migrant domestic workers (MDWs) bound for jurisdictions such as Hong Kong, Singapore, or Saudi Arabia the zero placement fee policy applies; the worker completes PDOS/PEOS pre-departure orientation, receives an Overseas Employment Certificate (OEC), undergoes the required medical exam, and exits legally through NAIA. Destination countries add further protections — standard contracts, age requirements, welfare regulations, agency accreditation — that the deployment must satisfy.

This frame matters because every "no placement fee," "DMW-licensed," and "standard contract" claim that appears in the posts is, for a real agency, a statement about this regulatory machinery. A post recruiting a Filipina domestic worker for Hong Kong should map to a current DMW licence, a verified job order, a contract template, an OEC, and a NAIA exit. Whether it does is something the post itself cannot tell you, and is exactly what verification means.

Read in sequence, the recruitment posts describe a familiar funnel — promise, pressure, reassurance, off-platform contact, social proof. Each stage below is illustrated with several posts; every example links to its original on Facebook. For posts in the legitimate market these stages are normal marketing; the same stages are also the surface that deceptive actors imitate.

The promise: a better life, low barriers

The entry point is aspiration paired with accessibility. The 44 posts in the "dream life abroad" register promise transformation — "change your life," "brighter future" — and almost always pair it with a low bar to entry: no experience needed, beginners welcome, willing-to-work as the only requirement. The study-abroad consultancies formalise this into a product, selling a route to New Zealand or Europe that begins with a course and a visa rather than a job offer.

Ideal Visa Consultancy - Cebu Branch
Study-to-work pathway, marketed to applicants with no experience
"MGA CEBUANOS, Join our New Zealand Study Abroad & FREE Visa Consultation!🇳🇿 GUSTO BA NIMO MAHIBAL-AN UNSAON MAGING CAREGIVER SA NEW ZEALAND? Study in just 8 months! ✅ No experience needed ✅ Work part-time while studying ✅ Open doors to glob…"
Open the post on Facebook

The pressure: urgency and the closing window

Urgency is the most common single tactic in the dataset — 63 posts across 39 accounts use "urgent hiring," "apply now," "limited slots," or a stated deadline. On its own this is ordinary hiring promotion; licensed agencies use it constantly. It becomes a risk signal only in combination — when urgency is paired with a request for payment, an off-platform funnel, or a destination that does not add up.

LRC Manpower Services Int'le Inc. Iloilo
Urgent-hiring framing — here from a licensed agency branch
"💅 URGENT HIRING! ✈️ We are looking for FEMALE MANICURISTS, NAIL TECHNICIANS, and MASSAGE THERAPISTS bound for KSA (Saudi Arabia). If you have experience in the same field and are ready to work abroad, this could be your …"
Open the post on Facebook

The reassurance: "legit po kami"

Because workers have learned to fear scams, recruiters pre-empt the fear. The 89 posts in this group lead with legitimacy: a DMW licence number, "no placement fee," "beware of illegal recruiters." From a licensed agency this is honest and required. The problem is that the same words are available to anyone — and the dataset even contains a journalistic warning post built around the phrase recruiters use to disarm applicants, "Ma'am, legit po kami." The credential has become a script.

1st Dynamic Personnel Resources Inc.
Licensed agency — states DMW licence DMW-011-LB-051822-R, "no fees," anti-illegal-recruiter warning
"DEPLOYMENT UPDATE! Another milestone achieved!🥳 Congratulations to our newly deployed workers bound for Japan!🎉 Wishing you great success and wonderful new beginnings ahead. Thank you for trusting us! 📨For Interested applicants, send your resume/application to…"
Open the post on Facebook

The funnel: off the platform

The call to action moves the applicant off Facebook — to a phone number, an email, or, in 70 posts, an external form or shortened link. Once contact moves to a private channel, none of it is visible or verifiable, and the published "no fee" promise is no longer in view. The Google Form funnel is the clearest version of this step.

Jeremiah Global Consultancy Services
External Google Form funnel (forms.gle/ghhshpkaowgukjxz8)
"📌 Position: Waitress 📍 Location: Bulgaria 📅 Start Date: ASAP 📄 Contract: 3 years (renewable for another 3 years without returning to the Philippines) ✅ Qualifications: ✅Basic to good English communication skills (good En…"
Open the post on Facebook

The proof: deployment as social proof

Trust is then reinforced retrospectively. Deployment and testimonial posts — "congratulations to our newly deployed workers, bound for Canada" — supply social proof that the pipeline delivers. For legitimate agencies these are genuine. As a pattern, repeated "success" content is also a recognised trust-building device, and it recurs heavily among the higher-risk accounts and the amplifier pages.

A separate strand: "CSR," the border, and the scam compounds

The five stages above describe ordinary overseas-labour recruitment as it appears on Facebook — a process that, for a licensed agency, terminates in the DMW system. A distinct strand of the data does not. It does not lead into that system at all, and it is operationally a different thing.

Posts and jobseeker messages in this strand reference "customer service" and "CSR" roles in Cambodia, Thailand, and "the border area" — the documented cover language for the scam-compound economy of the Mekong region, where workers are recruited for "call centre," "chat support," or "crypto" jobs and then held in forced-labour operations. Some posts reach for the tell of a guilty market — "no scam company," "scam-free zone." Jobseekers, already inside the region, advertise their availability for exactly these roles.

Anonymous (jobseeker group)
A jobseeker, already in the region, offering customer-service experience
"Good day im filipina 37 yrs old looking for job as domestic helper currently working as nanny of 6 months old baby but i want to want to work abroad for better future i have a lot of experience taking care babies toodler tenneger i really l…"
Open the post on Facebook

What separates this strand from the recruitment funnel above is the operational structure, not the surface vocabulary. Cases of this type are typically trafficking-linked: they sit outside the formal labour-migration system, with no DMW processing, no verified job order, no standard contract, and no OEC. Communication moves to private channels early. Workers are routed out of the Philippines on tourist visas or through informal border crossings rather than as documented OFWs through NAIA. The destination is a scam compound, not an employer; passports are often confiscated on arrival. This is not ordinary overseas employment recruitment in a degraded form — it is a parallel pipeline using the same vocabulary as cover.

The weight of this strand comes from the enforcement record sitting in the same feed and describing the same vocabulary. The Inter-Agency Council Against Trafficking documents an interdiction in which recruits were offered "customer service representative" jobs in Cambodia and Laos and coached to delete their chats; regional DMW offices describe repatriating workers lured by "high-paying CSR jobs" tied to scam operations. These are not posts about the agencies named earlier in this report; they describe a different operational network entirely.

IACAT (NAIA Task Force Against Trafficking)
Enforcement: "CSR" jobs in Cambodia/Laos, coached document fraud, one arrest
"NAIA TASK FORCE AGAINST TRAFFICKING FOILS SUSPECTED HUMAN TRAFFICKING SCHEME AT NAIA; ONE ARRESTED The NAIA Task Force Against Trafficking (NAIATFAT) successfully interdicted a suspected human trafficking attempt involving four (4) Filipino passengers at NAIA Terminal 1 on 13 February 2026. The case…"
Open the post on Facebook
05How the postings connect: shared numbers, shared scripts

The single clearest finding is that this is not a crowd of independent posters. Across the dataset, distinct account names repeatedly resolve to the same phone number, the same email address, or the same word-for-word template. Mapping those shared identifiers produces 14 networks — small constellations of accounts orbiting a shared point of contact.

Coordination networks: accounts linked by a shared phone number, email, or message template
Shared identifier (phone / email / template) Account / page
Figure 1. Each cluster: differently-named accounts (blue) tied to a shared phone, email, or template (orange). Click an orange node for an example post, or a blue account to open its Facebook page.

Three structural patterns recur, each visible in the map.

Agency plus amplifier

The most common structure is a named agency shadowed by one or more generically-named pages or personal accounts that repost its exact contact details. The amplifier carries the agency's phone numbers and emails under a different banner, multiplying reach. Three clear examples follow; in each, the main account is given first, then the accounts that echo it.

Main account: 1st Dynamic Personnel Resources Inc. · amplified by Health Care Jobs

Across 33 co-posts, these two share the same bank of mobile numbers (09814640199, 09854977584, 09383356809) and the same emails (jobs@1stdynamicpersonnel.com, dynamices123@gmail.com), advertising New Zealand healthcare and trades roles. The agency is DMW-licensed and states its licence number; the generic "Health Care Jobs" page carries the identical contact set.

Main account: Jedegal International Manpower Services, Inc. · amplified by Taiwan Job Hiring

The agency and the page "Taiwan Job Hiring" run the same factory-worker recruitment for Taiwan, sharing numbers (09052827419, 09619015383, 09671367708) and the email factory_workers@jedegal.com.ph. A generically-named page using a destination keyword is a common amplifier form — it captures searches for "Taiwan jobs" and routes them to the agency's contacts.

Main account: Long Term Recruiting and Development Corp. · amplified by Jobs Abroad

The page "Jobs Abroad" reposts the agency's vacancies (New Zealand carpentry and trades among them), sharing the application email jobs@longterm.com.ph across 12 co-posts.

Branch networks

Consultancies and agencies operate many location-named pages that post the same templates. The clearest case is Ideal Visa Consultancy, which runs at least 12 location pages across the Philippines, all pushing the same New Zealand study-to-work copy and each routing to a branch contact. The branch pages (post counts in brackets):

Bacolod (2), Baguio Branch (1), Bicol Branch (3), CDO Branch (3), Cebu Branch (2), Davao Branch (5), Head Office (15), Iloilo Branch (2), Laguna Branch (4), Manila Branch (4), Pampanga Branch (1) and Shai (1)

A second family is LRC Manpower Services Internationale, which appears across 4 pages — a Makati head office, Iloilo and Davao branches, and a personal recruiter page — sharing the email jobs@lrcmanpower.com and the number 09918050610:

JEFF (3), Iloilo (1), Services Internationale, Inc. (6) and Lrc Manpower - Davao (1)

Recruiter satellites and templated pairs

Beyond branch families, named agencies are repeatedly mirrored by a second page or a personal recruiter account that carries the same contact identifier — and some clusters are near-identically named pairs running one credential template with rotating numbers. Repeated word-for-word copy across separate account names is the strongest single marker of coordinated, template-driven posting. Every such pair found in the data is listed below, each with its shared identifier and example posts.

LRC Manpower JEFF + LRC Manpower Services Internationale, Inc. · shares jobs@lrcmanpower.com
Ideal Visa Consultancy - Laguna Branch + Ideal Visa Shai · shares ivclaguna@idealvisaconsultancy.com
Altima Manpower Agency Inc - Workabroad Hiring 7 + Altima Manpower Agency Inc Workabroad Hiring · shares 09178584274
Philore Manpower Corporation + PHILOREGroup · shares Jay-M@philore.com
Industrial Personnel and Management Services, Inc. (IPAMS) + Skilled Pinoy · shares resumes@ipams.com
Abba Personnel Services, Inc. + Jimmy Vlogs · shares jobtain@abba.ph
Abroad Pinoy + Andy Caballero · shares applybmskyway@gmail.com
Prime Search Manpower Agency + Sherwentz Dela Cruz III · shares factory@primesearchmanpower.com
Andy Caballero + Sky Bourne International Inc · shares applyskybourne@gmail.com
Pinoy Taiwan Jobs + Pinoy Taiwan News · shared template

None of these structures is proof of deception on its own — franchises and multi-page marketing are normal. They matter because they reveal the market's real shape, and because the same techniques that scale legitimate reach also scale fraudulent reach and evade enforcement.

06The verification gap, and what keyword analysis can and cannot do

The throughline of this dataset is a structural problem rather than a sinister one. From a post alone, a worker cannot reliably tell a licensed agency from a deceptive imitator, because both use the same practices. Stating a DMW licence number, posting Google Forms, sharing a phone number across pages, advertising urgent vacancies, repeating templated copy — these are how the legitimate Philippine recruitment market operates. They are also how someone imitating it can operate. The patterns documented in this report should not, on their own, be read as risk indicators; they should be read as features of the market in which both kinds of actor work.

That observation is also a methodological caution. A language-first method like the one used here surfaces the whole market — legitimate and deceptive together — and is well suited to mapping its shape: who posts, who shares contacts with whom, what scripts circulate, where the destinations cluster. It is the right first stop. It cannot, by itself, sort actors into licensed and unlicensed; for that, every stated licence number, every claim of accreditation, and every named agency has to be checked against the official DMW registry on the day of verification. The Philippines requires that a recruiter holds a current DMW licence, registers job orders, and processes deployments through OEC certification. None of these can be confirmed from a Facebook post.

A worked example: the licence that quietly expired

The value of doing that second step is concrete. 1st Dynamic Personnel Resources Inc. appears throughout this report as a licensed agency: its posts state a DMW licence number (DMW-011-LB-051822-R), carry the required "no placement fee" disclosure, and feature deployment testimonials — in every visible respect, a standard licensed operation. The page is also the main account in the largest "agency plus amplifier" structure in the dataset, with 33 co-posts shared with the page Health Care Jobs.

On a check of the stated licence number against the DMW licensed-agency list, however, the licence had expired — making active recruitment under that licence no longer permitted, even as new vacancies continued to be posted under it. None of that is visible from the posts. A worker reading the page sees a fully credentialled licensed agency. The lapse only emerges from the verification step the post itself cannot provide.

This is not a finding that the page is fraudulent. It is a finding that the credential displayed on the post does not, by itself, establish current licensure. The same checking step applies to every named agency, branch, and amplifier in this report: a stated licence number is a starting point for verification on the DMW registry, not the end of one.

This is the gap the report points to. Keyword-based collection makes the market visible; coordination analysis maps its structure; the evidence in this dataset is enough to ask the right questions of the right accounts. The answers themselves come from the verification work that follows — checking each licence against the DMW registry, looking for the OEC trail, confirming job-order numbers, watching for licence lapses among otherwise legitimate-looking pages.

Closing the gap between seeing the signals and acting on them is the work organisations like Migrasia are positioned to do.

Caveats

Five notes on how this report should be read:

  1. Naming is not accusation. Accounts are named so findings can be checked. Many are licensed agencies conducting lawful recruitment; their inclusion follows from the keyword net. The patterns documented — stating a licence number, sharing phones, using Google Forms, urgent-hiring language — are standard practice in the legitimate market. Verify any agency at dmw.gov.ph.
  2. Surface signals only. The analysis reads public post text and links. It cannot see private messages, images, comments, or what an applicant is actually asked to pay after contact moves off-platform — where most deception that does occur occurs.
  3. Same tactics, different actors. Licence claims, urgency, fees, forms, and testimonials appear in both legitimate and deceptive postings. No single pattern — nor any combination of them — establishes wrongdoing. They raise questions worth verifying against the DMW registry; they do not answer them.
  4. Coordination has innocent explanations. Shared numbers and templates can mean a franchise, a second official page, or an authorised recruiter — as readily as a coordinated scam. The map shows structure; it does not assign intent.
  5. The compound-scam strand is operationally separate. Cases involving "CSR" recruitment to Cambodia, Myanmar, or Thailand sit outside the formal DMW labour-migration system — tourist visas, informal exits, no OEC, no verified contract. They are not a darker version of the licensed recruitment described elsewhere in the report; they are a parallel pipeline using similar vocabulary as cover.

Every post discussed links to its original on Facebook. Companion data files accompany this report: a directory of all accounts, the posts that matched an indicator or exposed contact details, the shared-infrastructure table, and the templated-copy clusters.